Careers
International Account Manager
Evoco Inc. develops and markets project and program construction management software for organizations with diverse build programs, in North America and globally. The company’s flagship product is a modern, web-based solution deployed in companies of all sizes, from the world's largest retailer, to local and regional land developers across Canada, the United States and other markets overseas. Our clients use the proprietary software to manage their design, construction and remodeling projects from start to finish, to standardize their business processes, streamline communications and bring dispersed project teams together, realize substantial cost savings, and ensure faster project delivery. In addition, Evoco's software is the only software solution that supports the “greening” of construction, by giving retailers and developers tools to manage their sustainability initiatives and ensure compliance with key environmental regulations. Evoco is currently trusted by over 23,000 users to manage over $12 Billion US in construction projects and over 6 million documents.
We are currently seeking a confident and driven International Account Manager to join our engaged team.
Role Description
The International Account Manager will act as a voice for our international clients within the company and with intimate knowledge of the product offering, will determine new applications of the product to best benefit the clients represented.
- Manage and maintain relationships with several existing international clients while learning their businesses inside and out.
- Develop and implement an account management strategy and plan for each client.
- Apply solution selling methodology to seek opportunities within existing international accounts.
- Define the high level solutions requirements with international clients and the assistance of the Evoco team.
- Prepare and present proposals to international clients.
- Conduct demonstrations and deliver training and presentations, both in English and Spanish.
- Act as a key contact for problem escalation and communication of international clients’ needs within Evoco.
- Monitor any complaints and ensure resolution.
Role Responsibilities and Skills
- 3+ years of demonstrated experience managing client expectations and identifying new opportunities with existing clients
- Strong ability in demonstrating and selling high-tech products and/or services to current C-Level clients
- Understanding of web-based technology and insight into enterprise software applications, with a solid understanding of software as a service
- Ability to deliver compelling web-based demos using web meeting software (GoToMeeting, WebEx)
- Strong relationship building skills along with the ability to continue growing and building client relationships
- Excellent analytical and problem solving skills
- Superior financial and business acumen along with strong quantitative skills
- Experienced negotiation skills to assist the client in better understanding of Evoco products
- Day-to-day client management experience
- Strong project management skills an advantage
- Extremely organized and highly motivated
- Excellent verbal/written communication skills both in English and a second language, preferably Spanish or Mandarin Chinese
- Fluency in Portuguese would also be an advantage
Candidates must have a strong and provable track record of over achievement against target. The successful candidate will be required to travel 25% of the time.